Member Brief: Under Division

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Mary Zophres received the box on a Thursday in 1998. By Monday, the word had made it to the film’s director. Oliver Stone was interested in samples of the fledgling Under Armour brand but only if the production studio wouldn’t have to pay for the requested $44,000 in apparel. To Stone, it was free costuming for a film that was already over budget. That initial box was received by one of the most influential costume designers in all of Hollywood and it was packed by Kevin Plank, himself. Before brand executives spent hours calculating ROAs, the hard truth is that retail was mostly persistence and luck. On that day, Plank earned both.

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Member Brief: Quantifying the DTC Market

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History has an interesting way of influencing the future. With enough historical context and data, observers can forecast outcomes. But for product manufacturers and retailers, the ability to anticipate outcomes is tantamount to success or failure. It was King C. Gillette who once wrote:

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Member Brief: Brand-First Strategy

In a recent conversation with the CEO of  Shoelace, the journey marketing platform, Reza Khadjavi posed an important question: what is the modern definition of brand-first? With customer acquisition costs (CAC) rising and retention rates emerging as the key performance indicator, the question has never been more critical. It’s a topic that legacy brands know well; it’s a question that the savviest of digitally-native brands have begun to answer for themselves. And while that answer isn’t a universal one, there are commonalities to consider.

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