Member Brief: One In The Same

As eCommerce becomes ever-present in our lives, that line of demarcation between eCommerce and our everyday lives continues to blur. There isn’t a direct-to-consumer industry any longer. Sure, some principles are influencing other industries. But what we’re beginning to see is a collection of economic realities that have shifted as the real world has begun to influence the digital economy. And vice versa.

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Member Brief: Network vs. Network

For Shopify and Amazon, land grabbing is a chess-like match of moves and countermoves. It’s often that you’ll find both in the news for an acquisition or a new initiative within the same news cycle. This week is no different. Both companies made strategic moves to reinforce their positions as leaders in customer experience. Each move targeted the other’s primary capabilities, underscoring where they plan to invest next.

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Member Brief: Winning Time, Netflix Subscribers, and You

Netflix’s Q1 tells a bigger story, and it has something to do with Jerry West, Travis Kalanick, Oxycontin, and We. More on that in a bit. In this week’s earnings results, Netflix said it lost 200,000 subscribers during the first quarter, the company’s first decline in paid users in over a decade. The churn was greatest in North America (600,000) and Russia (700,000). CFO Spencer Neumman:

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