Memo: Sanitized Urbanization

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There are accelerations. There are inventions. There are interruptions. Today, we are navigating all three at once.

The digitization of the American economy is moving consumer preference towards online retail. That’s an acceleration of a trend. Inventions like Zoom, a niche product that captured the attention of workplaces, families, and social groups alike, became the tech that defined the pandemic. And there are the interruptions of macroeconomic trends. The Atlantic’s Derek Thompson predicted the effects of urban retail and dining interruption.

We are entering a new evolutionary stage of retail, in which big companies will get bigger, many mom-and-pop dreams will burst, chains will proliferate and flatten the idiosyncrasies of many neighborhoods, more economic activity will flow into e-commerce, and restaurants will undergo a transformation unlike anything the industry has experienced since Prohibition. [1]

Written in May of 2020, at the height of retail closures in America, his report painted a grim picture, one that I disagreed with at the time. Derek Thompson was right. Some cities, companies, and organizations have managed to adapt. Williamsburg, Brooklyn mastered outdoor seating, for instance. Companies like Lululemon and Apple have strictly enforce social distancing mandates. And the National Basketball Association has shown that managing a viral disease in a contact sport is possible.

But there is a larger interruption to consider, where the short-term gives way to long-term implications. The characteristics that once defined rural, suburban and city spaces are changing, and the lines across them are blurring. This will result in long-term changes to how we live and shop. In a 2PM conversation for Polymathic Audio No. 8, Thompson began:

I walked down the street and looked to my left and right and what I saw were a line of darkened windows. I wondered aloud to myself, “which of these stores will be back in six months or twelve months?” [2PM, 2]

It depends on where you live. Buoyed by the mystique of life in a second-tier city (think Nashville, Columbus, Charlotte, or Pittsburgh) with a “big city” urban experience, commercial real estate developers have bet heavily on urban renewal, a softer term for systematized gentrification.

A recent study of the largest 30 U.S. metros by the George Washington University School of Business and Smart Growth America in conjunction with Yardi Matrix found that walkable neighborhoods encompassing office, housing, retail and entertainment grew faster and produced higher absorption and rent growth over the last decade than counterparts without that combination. During that time, 70 percent of the jobs created were in the top 50 U.S. metros. [6]

In these scenarios, developers raze existing properties, deemed lower value, and build luxury multi-use properties. In the Midwest, areas that were once filled with $600 apartments or single-family homes were redeveloped into living spaces that appeal to younger millennials and Generation Z consumers. The influx of human capital now supports a commercial renewal (think: audience before product). Coveted restaurants, nicer bars, and finer stores emerge. These retail investors and owners are betting on liquid interest and qualified traffic, to use eCommerce designations. With increased law enforcement in the area, the city then protects these new pockets of investments from the remaining elements that existed just a year prior.

As the process continues, commercial developers grow bolder. They have maximized areas of city centers that were already in transition. But with local, state, and national momentum shifting towards urban renewal (with a jobs market to match), bigger bets are placed. They then build luxury, multi-use properties in areas that have yet to begin transition. These are the at-risk urban pockets that are more difficult to develop, but the reward of earlier development is greater. It’s both a virtuous cycle and a high-stakes gamble.

There are three supply side considerations that have contributed to the previous years of urban renewal:

  • human capital (population density)
  • low unemployment
  • retail brick-and-mortar demand (brand and dining investment interest)

Cities are beginning to experience a supply side demand shortage from each category. It will manifest in a costly interruption to America’s urbanization trend. If that interruption lasts long enough, the textbook definition of urbanization will grind to a halt.

Human capital

The acceleration of the remote work industry is set to contribute to the interruption in urbanization. A recent J.D. Power pulse survey found that one-third (35%) of respondents planned for a home improvement project over the next three months. Of those polls, 40% cite “unexpected additional time at home” as the reason for the project. For those who are capable, the incentive to live in urban areas with leased properties has begun to shift towards exurban investment. In 14 of 31 tracked metropolitan areas, suburban residential investment has begun to outpace the fruits of urban renewal.

Sale prices nationally decelerated 6 percentage points more in urban areas than in the suburbs. Pre-coronavirus, the suburban median sale price was up 6.4% year over year and urban median sale price was up 9.3% year over year. By the end of June, that price growth had fallen to 3.3% and 0%, respectively. Across the entire country median sale price growth has slowed to roughly 2% year over year. [5]

This trend has been influenced by remote work at large. Salesforce announced that workers will be allowed to work from home through August 21st.

Salesforce is also expanding remote-work benefits for its employees, giving each person $250 to purchase office supplies for their homes, which adds to the $250 it gave employees earlier this year. Parents also have the option to take six additional weeks of paid time off. [3]

Companies like Facebook, Microsoft, Amazon, Google, and other large corporations that traditionally set the pace for the global technology workforce have followed suit. Historically, these jobs have increased sources of human capital throughout first and second-tier cities and their urban centers.

Low unemployment

The IRS recently forecasted a 37.2 million decline in W-2 based “employee-classified” jobs in 2021 [4]. They’ve also forecasted lower W-2 filings through 2027. For those who have maintained their jobs, the intent to pivot to exurban has led a number of companies to divest in physical retail, restaurants, and other consumer-oriented investments. And economists have suggested that temporary layoffs would become permanent.

“[O]ur analysis suggests almost a quarter of temporary layoffs will become permanent, implying scope for roughly 2mn (or 1.25% of the labor force) of these individuals to remain unemployed well into next year,” Briggs concluded. [8]

Retail brick-and-mortar demand

In recent news, fashion retail platform Rent the Runway permanently closed four retail stores. Each of the physical storefronts were located in urban areas. After a decade-long trend accelerated by retailers like Bonobos and Warby Parker, direct-to-consumer brands (alongside coffee shops and independent bars) became a reliable source of signaling. As they entered newly revitalized neighborhoods, traditional retailers, restaurants, and soon followed.

Like many cities that spent heavily to incentivize this transformation, the cracks are beginning to show in Test City, Ohio where urban hotel development has been constructed at a record-setting pace.

In the Columbus metropolitan area, nearly 40% of the region’s 17 CMBS hotel loans were delinquent as of July, representing $87 million in debt, according to data analytics firm Trepp. Across the U.S., that delinquency figure was 23.4%, the highest percentage ever on record, according to Trepp. [7]

This is a great deal of information to consider. But there seems to be one clear beneficiary where these trends intersect. With car ownership decreasing and remote work on the rise, the suburbs that will benefit have developed their areas to resemble the urban requirements of the city’s center.

Sanitized Urbanization

Polycentric development is a pattern of transport connectivity, urban planning, mixed use development, and progressive design concepts. Opinion columnist Noah Smith recently wrote the following for Bloomberg:

“The suburbs” won’t mean exactly what it meant in the 1970s. Then, the term conjured visions of malls, single-family houses separated by broad lawns, and homogeneous White populations. In order to attract today’s urbanites, suburbs will have to offer something a bit different. [8]

The result of these accelerations, interruptions, and inventions is a new classification of suburban development that will become more commonplace as younger earners continue to flee cities. In kinder terms, sanitized urbanization takes the best parts of urban renewal and imports them to upper-middle class and wealthy exurbs. Dublin, Ohio’s Bridge Park is a great example of a polycentric development, featuring a member club, modern hotels, and top restaurants:

We built a neighborhood that focuses on giving you — the residents, the visitors, and the go-getters — the ability to easily walk and have access to restaurants, retail services, amenities, a park, bike paths, a bridge, a fitness center and so much more. [10]

In more visceral terms, the concept is the juxtaposition of urban living with the benefit of suburban “exclusivity.” Sanitized urbanization removes the perceived risks of living in urban areas while adding the value of – what’s often – upgraded infrastructure, improved schools, and lower tax bases. It is likely to become a politicized issue once urban municipalities begin to suffer the full force of the migration away from city centers. Early signs of this are showing: streets and walkways have been poorly maintained since the pandemic began. The majority of independent restaurant and retails closures have occurred in these areas, reducing the area’s appeal. And many large cities like Columbus have been slow to recover from a 1-2-3 punch: the pandemic, social unrest, and elevated joblessness and homelessness – all within eight months.

The result may be a generational flight back to suburbs that resemble urban developments: areas that are now-equipped with the multi-use condominiums, exterior landmarks, shopping, dining, and walkability commonly associated with large bustling cities. This suburban Ringstrasse was the original vision of America’ mall architect. Victor Gruen proposed these all-encompassing developments in 1950’s Minnesota.

[Victor Gruen] inspired and futuristic idealism for the town center-styled retail center (inspired by Vienna’s Ringstrasse) was overshadowed by socio-economic turmoil that he couldn’t have envisioned. [2PM, 9]

Retailers, now capable of delivery across larger swaths of metropolitan areas, can concentrate physical presences in new areas without the need for big box stores or the malls that house them. In a way, the American suburbs are finally capable of developing the format that Gruen envisioned when developing his ideals for the original American mall in the 1950s. With eCommerce infrastructure available and polycentric development a priority, the suburbs will look more like cities. And the retailers will follow suit.

Report by Web Smith | Editor: Hilary Milnes | About 2PM

 

Memo: Save the USPS

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There are three types of infrastructure. One is visible: roads, dams and bridges. The second is invisible: broadband internet provisions and the entirety of our cellular infrastructure. Both are still vital in building our present. The third form of infrastructure is one being rebuilt in order to be repurposed for future use. I explained in J-Curves and Agglomeration:

The U.S. Postal Service is a key component of the eCommerce economy. Packages are just 5% of its shipping volume but eCommerce accounts for nearly 30% of the agency’s revenue. Partnerships with vendors like Amazon (or providers like FedEx and UPS) provide a majority of its package volume but small businesses and direct-to-consumer brands rely on USPS’ pricing. Raising costs on retailers may lead to more attrition. […]

By raising prices to combat Amazon’s growing influence over the economy, disrupting the postal economy is no different than digging up paved roads before a period of heightened freight transit. [2PM, 1]

The U.S. Postal Service is all three. When an American institution is 250 years old, it may as well be the ground that we stand on. The service has contributed services and innovations that we don’t readily attribute to it. Consider its contribution to the middle class: the U.S. Postal Service is one the country’s biggest employers with nearly 330,000 career employees and an average salary of $50,000. They are building the future of eCommerce, a still-nascent industry.

Critics of the USPS will cite cost of labor as a reason for the service’s obsolescence. A common refrain is “Why couldn’t Amazon takeover the service?” Consider that in the fourth quarter of 2019, eCommerce was just 11.9% of all retail. Amazon constituted right under half of that volume. And without the postal service, Amazon would not exist. The market costs of shipment subsidized a number of Amazon’s operations, allowing it to capture market share.

“The Ground We Stand On”

The postal service began before the founding of the United States. Benjamin Franklin was fired from his role as postmaster due to his involvement with the American Revolution. Just one year later in 1775, the Continental Congress appointed Franklin the Postmaster General of the “United Colonies.” His tenure left a mail system that offered service between the then-colonies and Great Britain. By 1802, the first African-Americans to work for the Postal Service were enslaved mail carriers. Senator James Jackson of Georgia, Chairman of the Committee of the Senate on the Post Office Establishment, once wrote:

… The most active and intelligent [slaves] are employed as post riders. By travelling from day to day, and hourly mixing with people […] they will acquire information. They will learn that a man’s rights do not depend on his color. They will, in time, become teachers to their brethren.

Within two months of Senator Jackson’s proclamation, African-Americans would be banned from the postal service, lasting from 1802 to March 1865, just one month before the conclusion of the Civil War. This disbarment ended by congressional decree.

No person, by reason of color, shall be disqualified from employment in carrying the mails. (13 Stat. 515)

The next decades would see an unparalleled push for African-American financial stability. Nearly 800 would serve as postal employees prior to the 20th century. More than 200 African Americans are known to have served in the high rank of postmaster prior to the conclusion of Reconstruction and the Progressive Era (1863-1920). Of them, nearly 20 were women. The postal service has always been politicized.

Soon after, the U.S. Government expanded on the postal service’s role in democratizing America, both literally and figuratively. President Theodore “Teddy” Roosevelt expanded on this with the Square Deal in 1902, communicating a fairness policy in hiring and leadership. The result was momentous for many. Roosevelt stated:

It is and should be my consistent policy in every State, where their numbers warranted it, to recognize colored men of good repute and standing in making appointments to office. […] I can not consent to take the position that the door of hope – the door of opportunity – is to be shut upon any man, no matter how worthy, purely upon the grounds of race or color. [2]

Today, 21% (or nearly 70,000) of the agency’s employees are African-American. However, the postal service was consequential beyond matters of social equity. By 1823, the U.S. Postal Service and the U.S. Government established 80,000 miles of “post roads” to help carriers navigate new rural areas. By 1860, these roads connected nearly 28,000 post offices. Today, the postal service maintains nearly 40,000 post offices, clearing 212 billion letters and mail to 144 million homes.

कोई शीर्षक नहीं

Save the @USPS.There is no institution more critical to the next phases of our commerce economy.

Today, the service is tasked with another generational shift: supporting online retail. The pandemic shifted the American consumer towards online retail, this while reducing the number of units shipped. As such, companies like UPS and FedEx have responded by hiking prices. In response to USPS’ distress, FedEx recently stated:

The COVID-19 pandemic has negatively impacted mail volumes and mix resulting in a further decrease in revenues and negative financial impact for the USPS. Additionally, the USPS continues to experience budgetary uncertainty as well as increased political debate regarding potential privatization or restructuring of its operations.

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The most popular government sites: June 18, 2020

Cost inflation is the most concerning obstacle ahead for digitally native retailers. Without the treatment that the United States’ oldest civilian service afforded Amazon in its infancy, it will be more difficult to build more businesses of Amazon’s scale. The economics were difficult enough as is; these added costs will only add pressure to pass along costs to consumers, many of whom are facing down one of the most economically vulnerable periods since 2008. We should consider the postal service an investment into our present and future and a monument to our past.

If our economy is to begin addressing the shortfalls caused by the overwhelming contraction in the traditional retail industry, it will need the support of the postal service. For eCommerce, their service is the industry’s last mile for thousands of direct-to-consumer small businesses. The postal service uniquely sits at the intersection of our physical roads and our digital infrastructure. There isn’t a direct substitute and we shouldn’t wait to find out the hard way. Save the USPS. We will need more companies like the successful hundreds that were built on its 250 year old infrastructure. That includes Amazon.

By Web Smith | Editor: Hilary Milnes | Art by Alex Remy | About 2PM

Memo: The Failing Fundamentals

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On supply constraints and leading indicators. We have never seen such volatility as what November 2020 is shaping up to bring. To understand it, we have to go back 101 years to the depression that we rarely discuss (1920-1921).

We focused on the wrong war in those years. We are focusing on the wrong war now.

Just four years old, the Great War (WWI) shared attention with the Spanish Influenza by 1918. In the United States, President Woodrow Wilson made no public statements with regard to the Spanish Influenza. Rather, the 28th President and his administration focused on boosting morale and national wartime cooperation. According to the U.S. President, there was a war to win and there was no tolerance for distraction. Here he spoke of a military campaign and not a ravaging pandemic.

Wilson arrived in France in December of 1918 to take part in six months of peace negotiations in France. By then, the disease had killed 50-100 million globally, with a death toll that reached 675,000 in America. The world’s real war was fought in hospitals, not in battlefields. Wilson’s own experiences would prove so. Despite a wildly shared sentiment to slow transmission by wearing a mask, you won’t find a single image of Wilson or his delegation complying with these norms. These men were credited with ending one of the World’s Wars but they ignored the other.

France and Britain tried to appease Wilson by consenting to the establishment of his League of Nations. However, because isolationist sentiment was strong in the United States, and some of the articles in the League’s charter conflicted with the United States Constitution, the United States never did ratify the Treaty of Versailles nor join the League of Nations. [1]

Within the year, President Wilson contracted the same strain of the influenza and within months, he’d suffer from a debilitating stroke that incapacitated him for the rest of his life. Notably weakened by the influenza, Wilson notably agreed with French demands that would set the groundwork for yet another war. The final year of Wilson’s term brought a depression that we rarely cite (1920-1921). Beginning in January 1920, the Axe-Houghton Index of Trade and Industrial Activity cited a volume of business decline of 28.6%. Globally, the GDP fell 6-8% in this time. The end of Wilson’s term would see a man who found (a temporary) resolution to the Great War while being leveled by an even greater one. He left office in March of 1921.

A 2012 academic paper by Keynesian economist Daniel Keuhn cited the downsizing of government (and the services that it can provide) as one of the factors that led to the 1920-1921 depression. But more importantly, he felt that supply constraints were the majority of the issue:

The evidence suggests that the 1920–21 depression was the result of a variety of supply constraints, rather than a deficiency of effective demand, and is therefore a poor test of the efficacy of Keynesian fiscal policy. [2]

Supply constraints can be cited as infrastructure shortages: (1) a lack of debt available to businesses, (2) an inadequate labor market, (3) inadequate technology, (4) government fundamentals, (5) and international supply chain inefficiency. We focused on the wrong war in those years. We are focusing on the wrong war, now. I will cite each of the above supply constraint concerns with the (x) format.

Small business is the engine for American growth and the predictability of government services is the frame that the engine sits upon. Both the engine and the mount are at risk, moving into a period of economic uncertainty that rivals the conclusion of Wilson’s second term.

The American credit system is complex. To account for that, I will cite an illuminating 24-part thread by a pseudonymous American lawyer and consultant whose business is facilitating debt for franchisees. This excerpt stood out:

The chains I work with many of you will be familiar with: Dominos, Jersey Mike’s, Massage Envy, European Wax Center, The Joint, Club Pilates, Jimmy John’s, Wingston, Orangetheory, Moe’s Southwest and many others. I have broad spectrum national exposure to many industries.

I fund $400-500 million in loans per year through these banks. In February we were on pace to fund well over $500 million and potentially $750 million — growing exponentially year over year. Since April 1st we have funded $5 million (in loans) through only two banks.

Retail franchises (1) are of the most predictable cash flow businesses in America. The lack of debt available to owners is noteworthy and as shortfalls in foot traffic continue to impact retail real estate, the franchise business seems due to exacerbate these concerns. Once considered a stalwart of the U.S. economy and our base of wage labor, this model has never been more at risk.

Meanwhile, the benefits cliff (2) has begun to impact consumer confidence. And fewer of the employment alternatives that existed pre-credit shortage are available for those who are impacted.

[The] benefits cliff is here, as most of the unemployed received their final infusion of the extra $600 from the federal government last week. Workers will still receive payments from their home states, but the loss of the extra $600 will slash payments by more than half for many, and in some cases significantly more for workers in states that offer only meager unemployment benefits. [3]

In U.S. school districts, teachers have no firm understanding for what the fall may bring. Nearly 3% of the American workforce are facing uncertainty. Will schools exist in its traditional format? What effect would remote learning have on education?

Of the nearly 80 million Americans (3) who will attend school in the fall, how many will be properly prepared for the technological requirements associated with distance education? From west coast to east, wealthier parents are angling for short-term fixes at the expense of longer-term consequences. Our educational systems are incapable of managing the stress test of the “venture-fication” of education.

jason@calacanis.com on Twitter: “Looking for the best 4-6th grade teacher in Bay Area who wants a 1-year contract, that will beat whatever they are getting paid, to teach 2-7 students in my back yard#microschool If you know this teacher, refer them & we hire them, I will give you a $2k UberEats gift card / Twitter”

Looking for the best 4-6th grade teacher in Bay Area who wants a 1-year contract, that will beat whatever they are getting paid, to teach 2-7 students in my back yard#microschool If you know this teacher, refer them & we hire them, I will give you a $2k UberEats gift card

Lastly, government fundamentals are at risk and there are few greater examples of this than the United States Postal Service, a nearly 250 year old organization that has never faced the headwinds that it is facing now. In a recent interview with CNN, the American Postal Workers Union President delved into his recent concerns:

The American Postal Workers Union’s president, Mark Dimondstein, told CNN in an interview Friday that the union has received a number of reports from postal workers and customers over the last two weeks that mail delivery has slowed and “degraded.” The union represents more than 200,000 Postal Service employees and retirees. [4]

With the current administration threatening to cut funding to the postal service, mail-in balloting is at risk of disruption. This is a key service of the USPS. And though the recent spike in online retail volume has mitigated funding gaps for the USPS, the uncertainty going into election season places another stalwart service at risk. Without the postal service, eCommerce cannot run. And with that, smaller retailers are due for additional concern. Many are facing the added costs of shifting business to UPS, DHL and Federal Express.

And here is where the circle closes for the online retail industry, an indicator of greater economic health and progress.

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ब्लैक फ्राइडे और छोटे खुदरा विक्रेताओं के लिए एक विरोधाभास यह है कि नवंबर महीने में ऑनलाइन खुदरा क्षेत्र में सकल बिक्री मात्रा (जीएमवी) रिकॉर्ड ऊँचाई पर पहुँच जाएगी। इस मात्रा का अधिकांश हिस्सा वॉलमार्ट, टारगेट, डिक्स स्पोर्टिंग गुड्स, एकेडमी, बेस्ट बाय और अमेज़न के साल के सबसे बड़े शॉपिंग डे से पहले (और संभवतः उसी दिन) ई-कॉमर्स पर ज़ोर देने के फ़ैसले के कारण होगा। थैंक्सगिविंग के लिए सभी भौतिक स्टोर बंद करके, बाज़ार ऐतिहासिक अनुपात में डिजिटल विज्ञापन खर्च की उम्मीद कर सकता है। इस खर्च के कारण, छोटे खुदरा विक्रेताओं के लिए ग्राहक अधिग्रहण लागत (सीएसी) में वृद्धि हो सकती है।

Consider November for the early-stage retailer or small business. Unemployment is at an all-time high, the state of childhood education is uncertain, consumer confidence is on the decline, and we will be in the midst of the most contentious election in recent history. Advertising performance may suffer due to the influx of new and back loaded enterprise spend on digital platforms. And on top of it all, margins will be further diminished by increased logistics costs. In 2020, eCommerce has been a bright spot of hope for a shaken economy. But surviving the next months despite all of this uncertainty will be a tough task, even for an industry that seems inevitable.

I’ve long compared this presidency to Woodrow Wilson’s. Historians look back on the 28th President with conflicting analyses. Some herald his performance and others have been critical. One thing is for certain, we are once again fighting the wrong war. Infrastructure, consistency, and access to credit have never been more important as Americans shift from traditional work to a generation-defining sense of dynamism. Objectively speaking, Woodrow Wilson’s presidency was one of grandeur and neglect. By choosing the wrong war to fight (or not realizing that he could fight two – at once), he guaranteed an economic depression by fracturing the country’s foundation when it needed foundation, the most. A decision on the war we fight (and how its fought) will determine the fundamentals of our evolving digital economy. One of those wars should be to regain the fundamentals that allow dynamism to thrive.

November should be a win for entrepreneurs, small business owners, and high-growth brands who’ve long been ahead of the online retail curve. They will need that win. To achieve it, they’ll need market fundamentals on their side.

वेब स्मिथ द्वारा | संपादक: हिलेरी मिल्नेस | कलाकार: एलेक्स रेमी | लगभग 2 बजे