Memo: Save the USPS

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There are three types of infrastructure. One is visible: roads, dams and bridges. The second is invisible: broadband internet provisions and the entirety of our cellular infrastructure. Both are still vital in building our present. The third form of infrastructure is one being rebuilt in order to be repurposed for future use. I explained in J-Curves and Agglomeration:

The U.S. Postal Service is a key component of the eCommerce economy. Packages are just 5% of its shipping volume but eCommerce accounts for nearly 30% of the agency’s revenue. Partnerships with vendors like Amazon (or providers like FedEx and UPS) provide a majority of its package volume but small businesses and direct-to-consumer brands rely on USPS’ pricing. Raising costs on retailers may lead to more attrition. […]

By raising prices to combat Amazon’s growing influence over the economy, disrupting the postal economy is no different than digging up paved roads before a period of heightened freight transit. [2PM, 1]

The U.S. Postal Service is all three. When an American institution is 250 years old, it may as well be the ground that we stand on. The service has contributed services and innovations that we don’t readily attribute to it. Consider its contribution to the middle class: the U.S. Postal Service is one the country’s biggest employers with nearly 330,000 career employees and an average salary of $50,000. They are building the future of eCommerce, a still-nascent industry.

Critics of the USPS will cite cost of labor as a reason for the service’s obsolescence. A common refrain is “Why couldn’t Amazon takeover the service?” Consider that in the fourth quarter of 2019, eCommerce was just 11.9% of all retail. Amazon constituted right under half of that volume. And without the postal service, Amazon would not exist. The market costs of shipment subsidized a number of Amazon’s operations, allowing it to capture market share.

“The Ground We Stand On”

The postal service began before the founding of the United States. Benjamin Franklin was fired from his role as postmaster due to his involvement with the American Revolution. Just one year later in 1775, the Continental Congress appointed Franklin the Postmaster General of the “United Colonies.” His tenure left a mail system that offered service between the then-colonies and Great Britain. By 1802, the first African-Americans to work for the Postal Service were enslaved mail carriers. Senator James Jackson of Georgia, Chairman of the Committee of the Senate on the Post Office Establishment, once wrote:

… The most active and intelligent [slaves] are employed as post riders. By travelling from day to day, and hourly mixing with people […] they will acquire information. They will learn that a man’s rights do not depend on his color. They will, in time, become teachers to their brethren.

Within two months of Senator Jackson’s proclamation, African-Americans would be banned from the postal service, lasting from 1802 to March 1865, just one month before the conclusion of the Civil War. This disbarment ended by congressional decree.

No person, by reason of color, shall be disqualified from employment in carrying the mails. (13 Stat. 515)

The next decades would see an unparalleled push for African-American financial stability. Nearly 800 would serve as postal employees prior to the 20th century. More than 200 African Americans are known to have served in the high rank of postmaster prior to the conclusion of Reconstruction and the Progressive Era (1863-1920). Of them, nearly 20 were women. The postal service has always been politicized.

Soon after, the U.S. Government expanded on the postal service’s role in democratizing America, both literally and figuratively. President Theodore “Teddy” Roosevelt expanded on this with the Square Deal in 1902, communicating a fairness policy in hiring and leadership. The result was momentous for many. Roosevelt stated:

It is and should be my consistent policy in every State, where their numbers warranted it, to recognize colored men of good repute and standing in making appointments to office. […] I can not consent to take the position that the door of hope – the door of opportunity – is to be shut upon any man, no matter how worthy, purely upon the grounds of race or color. [2]

Today, 21% (or nearly 70,000) of the agency’s employees are African-American. However, the postal service was consequential beyond matters of social equity. By 1823, the U.S. Postal Service and the U.S. Government established 80,000 miles of “post roads” to help carriers navigate new rural areas. By 1860, these roads connected nearly 28,000 post offices. Today, the postal service maintains nearly 40,000 post offices, clearing 212 billion letters and mail to 144 million homes.

कोई शीर्षक नहीं

Save the @USPS.There is no institution more critical to the next phases of our commerce economy.

Today, the service is tasked with another generational shift: supporting online retail. The pandemic shifted the American consumer towards online retail, this while reducing the number of units shipped. As such, companies like UPS and FedEx have responded by hiking prices. In response to USPS’ distress, FedEx recently stated:

The COVID-19 pandemic has negatively impacted mail volumes and mix resulting in a further decrease in revenues and negative financial impact for the USPS. Additionally, the USPS continues to experience budgetary uncertainty as well as increased political debate regarding potential privatization or restructuring of its operations.

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The most popular government sites: June 18, 2020

Cost inflation is the most concerning obstacle ahead for digitally native retailers. Without the treatment that the United States’ oldest civilian service afforded Amazon in its infancy, it will be more difficult to build more businesses of Amazon’s scale. The economics were difficult enough as is; these added costs will only add pressure to pass along costs to consumers, many of whom are facing down one of the most economically vulnerable periods since 2008. We should consider the postal service an investment into our present and future and a monument to our past.

If our economy is to begin addressing the shortfalls caused by the overwhelming contraction in the traditional retail industry, it will need the support of the postal service. For eCommerce, their service is the industry’s last mile for thousands of direct-to-consumer small businesses. The postal service uniquely sits at the intersection of our physical roads and our digital infrastructure. There isn’t a direct substitute and we shouldn’t wait to find out the hard way. Save the USPS. We will need more companies like the successful hundreds that were built on its 250 year old infrastructure. That includes Amazon.

By Web Smith | Editor: Hilary Milnes | Art by Alex Remy | About 2PM

Memo: The Failing Fundamentals

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On supply constraints and leading indicators. We have never seen such volatility as what November 2020 is shaping up to bring. To understand it, we have to go back 101 years to the depression that we rarely discuss (1920-1921).

We focused on the wrong war in those years. We are focusing on the wrong war now.

Just four years old, the Great War (WWI) shared attention with the Spanish Influenza by 1918. In the United States, President Woodrow Wilson made no public statements with regard to the Spanish Influenza. Rather, the 28th President and his administration focused on boosting morale and national wartime cooperation. According to the U.S. President, there was a war to win and there was no tolerance for distraction. Here he spoke of a military campaign and not a ravaging pandemic.

Wilson arrived in France in December of 1918 to take part in six months of peace negotiations in France. By then, the disease had killed 50-100 million globally, with a death toll that reached 675,000 in America. The world’s real war was fought in hospitals, not in battlefields. Wilson’s own experiences would prove so. Despite a wildly shared sentiment to slow transmission by wearing a mask, you won’t find a single image of Wilson or his delegation complying with these norms. These men were credited with ending one of the World’s Wars but they ignored the other.

France and Britain tried to appease Wilson by consenting to the establishment of his League of Nations. However, because isolationist sentiment was strong in the United States, and some of the articles in the League’s charter conflicted with the United States Constitution, the United States never did ratify the Treaty of Versailles nor join the League of Nations. [1]

Within the year, President Wilson contracted the same strain of the influenza and within months, he’d suffer from a debilitating stroke that incapacitated him for the rest of his life. Notably weakened by the influenza, Wilson notably agreed with French demands that would set the groundwork for yet another war. The final year of Wilson’s term brought a depression that we rarely cite (1920-1921). Beginning in January 1920, the Axe-Houghton Index of Trade and Industrial Activity cited a volume of business decline of 28.6%. Globally, the GDP fell 6-8% in this time. The end of Wilson’s term would see a man who found (a temporary) resolution to the Great War while being leveled by an even greater one. He left office in March of 1921.

A 2012 academic paper by Keynesian economist Daniel Keuhn cited the downsizing of government (and the services that it can provide) as one of the factors that led to the 1920-1921 depression. But more importantly, he felt that supply constraints were the majority of the issue:

The evidence suggests that the 1920–21 depression was the result of a variety of supply constraints, rather than a deficiency of effective demand, and is therefore a poor test of the efficacy of Keynesian fiscal policy. [2]

Supply constraints can be cited as infrastructure shortages: (1) a lack of debt available to businesses, (2) an inadequate labor market, (3) inadequate technology, (4) government fundamentals, (5) and international supply chain inefficiency. We focused on the wrong war in those years. We are focusing on the wrong war, now. I will cite each of the above supply constraint concerns with the (x) format.

Small business is the engine for American growth and the predictability of government services is the frame that the engine sits upon. Both the engine and the mount are at risk, moving into a period of economic uncertainty that rivals the conclusion of Wilson’s second term.

The American credit system is complex. To account for that, I will cite an illuminating 24-part thread by a pseudonymous American lawyer and consultant whose business is facilitating debt for franchisees. This excerpt stood out:

The chains I work with many of you will be familiar with: Dominos, Jersey Mike’s, Massage Envy, European Wax Center, The Joint, Club Pilates, Jimmy John’s, Wingston, Orangetheory, Moe’s Southwest and many others. I have broad spectrum national exposure to many industries.

I fund $400-500 million in loans per year through these banks. In February we were on pace to fund well over $500 million and potentially $750 million — growing exponentially year over year. Since April 1st we have funded $5 million (in loans) through only two banks.

Retail franchises (1) are of the most predictable cash flow businesses in America. The lack of debt available to owners is noteworthy and as shortfalls in foot traffic continue to impact retail real estate, the franchise business seems due to exacerbate these concerns. Once considered a stalwart of the U.S. economy and our base of wage labor, this model has never been more at risk.

Meanwhile, the benefits cliff (2) has begun to impact consumer confidence. And fewer of the employment alternatives that existed pre-credit shortage are available for those who are impacted.

[The] benefits cliff is here, as most of the unemployed received their final infusion of the extra $600 from the federal government last week. Workers will still receive payments from their home states, but the loss of the extra $600 will slash payments by more than half for many, and in some cases significantly more for workers in states that offer only meager unemployment benefits. [3]

In U.S. school districts, teachers have no firm understanding for what the fall may bring. Nearly 3% of the American workforce are facing uncertainty. Will schools exist in its traditional format? What effect would remote learning have on education?

Of the nearly 80 million Americans (3) who will attend school in the fall, how many will be properly prepared for the technological requirements associated with distance education? From west coast to east, wealthier parents are angling for short-term fixes at the expense of longer-term consequences. Our educational systems are incapable of managing the stress test of the “venture-fication” of education.

jason@calacanis.com on Twitter: “Looking for the best 4-6th grade teacher in Bay Area who wants a 1-year contract, that will beat whatever they are getting paid, to teach 2-7 students in my back yard#microschool If you know this teacher, refer them & we hire them, I will give you a $2k UberEats gift card / Twitter”

Looking for the best 4-6th grade teacher in Bay Area who wants a 1-year contract, that will beat whatever they are getting paid, to teach 2-7 students in my back yard#microschool If you know this teacher, refer them & we hire them, I will give you a $2k UberEats gift card

Lastly, government fundamentals are at risk and there are few greater examples of this than the United States Postal Service, a nearly 250 year old organization that has never faced the headwinds that it is facing now. In a recent interview with CNN, the American Postal Workers Union President delved into his recent concerns:

The American Postal Workers Union’s president, Mark Dimondstein, told CNN in an interview Friday that the union has received a number of reports from postal workers and customers over the last two weeks that mail delivery has slowed and “degraded.” The union represents more than 200,000 Postal Service employees and retirees. [4]

With the current administration threatening to cut funding to the postal service, mail-in balloting is at risk of disruption. This is a key service of the USPS. And though the recent spike in online retail volume has mitigated funding gaps for the USPS, the uncertainty going into election season places another stalwart service at risk. Without the postal service, eCommerce cannot run. And with that, smaller retailers are due for additional concern. Many are facing the added costs of shifting business to UPS, DHL and Federal Express.

And here is where the circle closes for the online retail industry, an indicator of greater economic health and progress.

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ब्लैक फ्राइडे और छोटे खुदरा विक्रेताओं के लिए एक विरोधाभास यह है कि नवंबर महीने में ऑनलाइन खुदरा क्षेत्र में सकल बिक्री मात्रा (जीएमवी) रिकॉर्ड ऊँचाई पर पहुँच जाएगी। इस मात्रा का अधिकांश हिस्सा वॉलमार्ट, टारगेट, डिक्स स्पोर्टिंग गुड्स, एकेडमी, बेस्ट बाय और अमेज़न के साल के सबसे बड़े शॉपिंग डे से पहले (और संभवतः उसी दिन) ई-कॉमर्स पर ज़ोर देने के फ़ैसले के कारण होगा। थैंक्सगिविंग के लिए सभी भौतिक स्टोर बंद करके, बाज़ार ऐतिहासिक अनुपात में डिजिटल विज्ञापन खर्च की उम्मीद कर सकता है। इस खर्च के कारण, छोटे खुदरा विक्रेताओं के लिए ग्राहक अधिग्रहण लागत (सीएसी) में वृद्धि हो सकती है।

Consider November for the early-stage retailer or small business. Unemployment is at an all-time high, the state of childhood education is uncertain, consumer confidence is on the decline, and we will be in the midst of the most contentious election in recent history. Advertising performance may suffer due to the influx of new and back loaded enterprise spend on digital platforms. And on top of it all, margins will be further diminished by increased logistics costs. In 2020, eCommerce has been a bright spot of hope for a shaken economy. But surviving the next months despite all of this uncertainty will be a tough task, even for an industry that seems inevitable.

I’ve long compared this presidency to Woodrow Wilson’s. Historians look back on the 28th President with conflicting analyses. Some herald his performance and others have been critical. One thing is for certain, we are once again fighting the wrong war. Infrastructure, consistency, and access to credit have never been more important as Americans shift from traditional work to a generation-defining sense of dynamism. Objectively speaking, Woodrow Wilson’s presidency was one of grandeur and neglect. By choosing the wrong war to fight (or not realizing that he could fight two – at once), he guaranteed an economic depression by fracturing the country’s foundation when it needed foundation, the most. A decision on the war we fight (and how its fought) will determine the fundamentals of our evolving digital economy. One of those wars should be to regain the fundamentals that allow dynamism to thrive.

November should be a win for entrepreneurs, small business owners, and high-growth brands who’ve long been ahead of the online retail curve. They will need that win. To achieve it, they’ll need market fundamentals on their side.

वेब स्मिथ द्वारा | संपादक: हिलेरी मिल्नेस | कलाकार: एलेक्स रेमी | लगभग 2 बजे

Memo: Introducing “The Study”

 

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Over the past few weeks, 2PM has designed, developed, and implemented a new way for you to keep track of our most critical briefs and memos. Today, we are launching the first stage of The Study, a central location for evergreen essays and the concepts that can help operators move their industries forward.

We’ve long had two archives: the Weekly Report Archive and Member Briefs. But chronological order is not the best format for identifying concepts, common threads, and shared principles. As such, we’ve designed a place for many of 2PM’s thoughts, concepts, laws, and theses to call home. Each category row can infinitely scroll from left to right. We can also add as many rows as possible.

The first categories include: The Law of Linear Commerce, Bifurcation and New Luxury, Malls and Over-Retail, H.E.N.R.Y and Brand Sociology, Digitally Native Brands, the DTC-Fication of Economies, The New Infrastructure, and Audiences and Communities. Each section features a summary of the category’s scope. Each essay features a short summary to pique reader interest. Over the coming months, we plan on standardizing each of the featured essays with new graphics and styling – all while maintaining their original thoughts. And of course, we will be adding new and relevant categories.

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2PM’s category design process.

We consider this to be the first of many functional improvements to 2PM. While existing members will never pay a dime more, we will be sunsetting the option for monthly subscription in the coming weeks. The cost of the Yearly Membership will increase, as well. Beginning September 1, the annual commitment for new Executive Members will be $200. Existing Members (and those who join before September 1) will never see an increase in their pricing.

The best part is that, like each of the quarterly developments to 2PM, The Study was fully funded by 2PM’s members. As a bootstrapped media company, these forward-looking investments are both necessary and extremely risky. As the 2PM platform, databases, and the thrice-weekly newsletters continue to evolve for more effective use, please understand that it couldn’t be done without you.

द स्टडी

You can find this content library on each menu tab and the footer. The site is accessible to all readers, however member briefs are noted with a lock symbol. Full site access is available with an Executive Membership. Over ten days of coordination and a few late nights, this new format was built with a small team of folks from 2PM’s Polymathic community: 2PM’s Andrew Johnson, Andrew Haynes, and Grace Garcia Clarke. We hope that you find The Study worth your time.

वेब स्मिथ द्वारा