No. 276: Wish Granted

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Founded in 2011 by ex-Google employees Danny Zhang and Peter Szulczewski, Wish has been a rocket ship of an eCommerce startup. And in certain circles, you’ll hear them referred to as an Amazon competitor – a moniker that often welcomes jeers from industry insiders. I mean, who can overcome the lead that Jeff Bezos has built? If not Alibaba or Walmart, the answer is probably no one.

This being the case, no other commerce company has scaled GMV (gross merchandise volume) faster that the San Francisco based giant. They are playing for keeps. And through an act of savvy partnership development and Magic Johnson’s wizardry, Wish is in position to take advantage of a sizable shift in brand fortune.

The company is now seven years into their journey. In 2016, Wish reportedly turned down a $10 billion all-cash offer from Amazon on “single-digit billions” in revenue after just three years. How? Wish sells very costly goods for rock bottom prices. But the majority of the products sold in the app are cheap goods sold for even cheaper prices. It’s a strategy that seems to be working for the company that’s now worth north of$8 billion.

The company is reportedly relatively light on infrastructure and since most vendors are sellers based in Asia, the app’s 400 million users don’t anticipate Amazon’s style of quick shipping. One of the leaders in mCommerce, the app is often the number one shopping app in 42 countries.

Wish is among just a handful of e-commerce upstarts that are positioned to offer serious competition to Amazon, which dominates online shopping in the US. Jet.com raised a boatload of funding and invited a ton of hype, but was soon sold to Walmart for $3.3 billion. Now it’s up to companies such as Wish, sports-focused Fanatics, wholesaler Boxed and a few others to offer new online alternatives.

Wish targets its wares toward lower-income shoppers, providing them an entry point to join the e-commerce trend, albeit without the speedy deliveries or top-shelf selection of Amazon. There’s growing competition for that market, though, with Walmart expanding its online presence and Amazon creating more services for people receiving government aid.

Ben Fox Rubin, CNET

The company’s good fortune has not come for free. Thanks to hundreds of millions raised in venture capital, Zhang and Szulczewski have been able to market like titans. One of those early backers is GGV Capital, a firm that has its pulse on new retail. GGV also seems to be one of the few that operate with the understanding that Asia has a leg up on the American eCommerce industry. Online retail adoption is higher in Asia (20%+ vs. our 9%). In countries like China, their nation’s poor view eCommerce as their first commerce option rather than their last. This is a sharp contrast to America where Amazon’s Target and Amazon Prime users are more than likely upper middle class.

Wish is addressing this disparity in their own way. And the contrast in customer service, product quality, and logistics efficiency can be jarring to American consumers who’ve only experienced the luxuries of higher end eCommerce service. To combat these perceptions, Wish advertises quite a bit. And their history of advertising his been of legend in the eCommerce startup space.

The highest profile of these efforts have been the deal between Wish and the Los Angeles Lakers. Wish placed a lofty bet on the future of a then-below average organization.

First, the Wish shopping app made a splash by spending $100 million a year on Facebook ads. Then it sponsored the high-profile Mayweather-McGregor boxing match. Now, Wish is betting big on the return of the Showtime era to the Los Angeles Lakers. The startup, which has quickly built one of the most popular shopping apps in the world, has signed a deal to place its logo on Los Angeles Lakers jerseys.

Wish is spending between $12 million and $14 million a year on the deal, according to the Sports Business Journal, which also gives it some sponsorship rights inside the Staples Center and the Lakers’ new training facility.

Jason Del Rey, Recode (September 2017)

Fast forward, nearly a year later, and it seems that the eCommerce giant has had a wish granted. The cofounders bet that the Lakers organization could return to previous glory, generating multiples of return on their $12-14 million commitment per year in exchange for the logo placement. In year one of Wish’s agreement, the company paid an estimated $7-9 million over the value that the company received from its sponsorship media value. I anticipate that in year two, Wish will receive a 2-3x ROA. Just how much of an impact does James have on sponsorship jersey rights? We’ve broken down the economics below.

[table id=14 /]

With Lebron’s recent signing, the new face of the organization will move the Los Angeles Lakers from number five to number one overall in jersey sponsorship value. The anticipated $25 million in advertising value that Wish is set to generate in 2018-2019, on top of other advertising efforts, may finally push Wish into a mainstream media conversation dominated by few.

Wish could finally become ubiquitous in an America that sees Target, Walmart, and Amazon as the only cost effective online retail options. “Like any young global brand, we are looking to build legitimacy and trust,” says Sam Jones (Managing Director of Partnerships). “We felt using leading sport stars and placing products from our platform into the narrative…was a good way to start telling that story globally.”

The timing couldn’t be better for Wish. The San Francisco company is working towards an improved company culture and a highly anticipated IPO.

Read more of the issue here.

Por Web Smith | About 2PM

No. 275: YouTube goes commerce

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Pictured: YouTube sensation “Lucas the Spider”

YouTube creators have been frustrated with the platform’s ad operations, as of late. YouTube legend and videographer Casey Niestat has nearly 10 million YouTube subscribers, the embattled Pewdiepie has 64 million, the famed MKBHD has 6.5 million, and Logan Paul has nearly 18 million (and an eight figure online store). In addition to the proceeds driven by advertising to an audience of those respective magnitudes, creators have been increasingly reliant upon merchandising for a steady stream of revenue. In a flash, a YouTube creator showed the world just how powerful an online retail operation can be for creators.

Joshua Slice is a former Disney employee and, currently, the creator and animator of the Lucas the Spider YouTube phenomenon. With a relatively smaller community of 2.4 million YouTube subscribers, the first 18 days of his embedded store achieved an astounding open. The creator of Lucas the Spider, launched a Kickstarter-esque campaign on Teespring (in addition to a full store). The plushie product sold around 60,000 units, netting Joshua $1 million in profit in just 18 days. This 60,000 unit tally was one of twenty available SKUs.

Lucas-The-Spider
Teespring’s integration provides in-line eCommerce for creators

In June 5’s Member Brief No. 16: Patreon’s Signal, our research led me to the following conclusion:

We believe that Patreon’s acquisition of Kit signals a potential uptick in M&A and partnership activity throughout the creator space. Kickstarter acquired Drip in March of 2016 and will likely pursue a merchandising solution for its stable of creators to mirror Patreon. YouTube is positioning its platform to compete with Patreon, Instagram, and Shopify, as well.

According to Tech Crunch’s June 5, 2018 article:

The deal also could help Patreon stay ahead of YouTube and Facebook, which are encroaching on its subscription patronage model. Patreon now has 2 million patrons backing 100,000 creators. It paid out $350 million over its first five years through 2017, and expects to send creators another $300 million in 2018, while taking a 5 percent cut.

Twenty days later and revisiting the Member Brief seems a bit prescient. With the newly announced partnership between YouTube and Teespring, Patreon’s most recent move is already behind the curve. The acquisition of Kit didn’t move Patreon any closer to shipping merchandise for its over 100,000 partners.

Patreon is well-positioned to be the leader in one-stop-shops of monetization for content creators. Kit can be a transformative partner for them, intensifying YouTube and other creator networks’ need to bolster their revenue operations. Commerce will become an increasingly important platform tool in a race to stay competitive for top creators. Activity over the next six to twelve months will determine which creator networks seek out the services of the aforementioned merchandising logistics companies: through partnership, by way of a joint venture, or through an out-right acquisition.

Members Brief No. 16: La señal de Patreon

Prior to this eCommerce rollout, YouTube recently launched the same type of membership service that Patreon offers its creators. What does this mean for creator-based platforms? Patreon’s M&A signaled a period of consolidation and will continue to lead to the siloing of services for top creators. According to Byron Jones of the Music Network, “During the tests, Teespring reported an 82% success rate for YouTube users and an average 25% rise in item sales for each.”

Track the growing merch database

The initial numbers are gaudy and Teespring’s PR has been persistent. Their recent success has sent ripples across the industry. And to be fair, it was an enormous win for them because newer YouTube creators will now be incentivized to remain loyal to YouTube’s offerings.  It’s more than likely that some of YouTube’s creators will consider shifting from other storefronts to YouTube’s Teespring offering. It’s even possible that creators like Logan Paul (who has a sophisticated eCommerce operation in place) will consider testing inline retail on their YouTube channels.

But this partnership is clearly a shot across the bow for Instagram and Patreon. While Instagram is all-in on Shopify’s seamless integration and growing into YouTube’s space, Patreon is still in need of a merchandising partner and an exclusive creative partner that can help them in the short term. Consolidation will continue.

Lea más sobre el tema aquí.

Por Web Smith y Meghan Terwilliger | About 2PM

Nº 274: El merchandising se ha puesto de moda

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Cofundadores de Everybody.World

La palabra merch es sinónimo de usar y tirar. O al menos solía serlo. En el reportaje principal de 2PM, Quartzy analiza los cambios demográficos que han influido en los tipos de productos que venden las marcas de lujo. Atrás quedaron los días en que afamadas casas de moda como Gucci se centraban únicamente en la moda de lujo tradicional. Hoy, sus productos reflejan una afinidad por los pantalones de chándal, las zapatillas de tenis y los modernos estampados de camisetas.

Esto se ha trasladado a la industria del merchandising. Los jóvenes de la generación del milenio y de la generación Z usan la ropa como una declaración de moda y el lujo ha adoptado esta tendencia floreciente. Para los proveedores de merchandising, esto significa que la estética de American Apparel / LA Apparel ha dado paso a nuevos patrones, estilos y definiciones de inclusividad.

Hace poco, 2PM analizó en profundidad los tipos de campañas de merchandising que están alejando el concepto de merchandising de usar y tirar y acercándolo al de lujo. En este informe archivado, exploramos todos los aspectos, desde las plataformas utilizadas hasta los patrones preferidos para las camisetas.

Members Brief No. 11: Mega Merch 101

Las redes sociales y la normalización de las marcas nativas verticales digitales han permitido a artistas y personas influyentes crear marcas minoristas en línea como principal fuente de ingresos. En este informe, desglosaremos las mejores prácticas, incluidas algunas ideas extraídas del trabajo de nuestro editor con cierto creador de Youtube.

Bain Capital publicó un informe de 2017 sobre el lujo mundial que hacía hincapié en este cambio impulsado por los consumidores millennials. He aquí un extracto importante:


El estado de ánimo de los millennials: El éxito en la próxima década exige que las marcas vuelvan a centrarse en sus clientes para anticiparse mejor a sus necesidades y satisfacerlas. La generación más joven será clave, ya que los millennials y la Generación Z representarán el 45% del mercado mundial de bienes de lujo personales en 2025. Aun así, al analizar los comportamientos, es más correcto hablar de un "estado de ánimo millennial", que impregna cada vez más a todas las generaciones y es, por tanto, más un fenómeno psicográfico que puramente demográfico.

Lea el resto aquí.


Para resumir Bain Capital, la interpretación que la Generación Z hace de la moda de lujo ha calado en todo el sector. Esto ha afectado a la industria de consumo de calzado, accesorios y ropa. Hay proveedores comerciales que están bien posicionados aquí.

Business of Fashion escribió recientemente un artículo sobre los dos fundadores de Everybody.World. El artículo explicaba de forma magistral cómo un proveedor de comercio creó una marca directa al consumidor que impulsó su negocio mayorista de alto crecimiento. Trabajando con una selección seleccionada que representa el espíritu de la época. Esto incluye: colaboradores de estilo, diseñadores gráficos, una línea básica bien diseñada y un producto básico que se ha convertido en la referencia para los comerciantes de festivales.

La calidad también es cada vez más importante, ya que el merchandising de los conciertos ha pasado de ser un souvenir a convertirse en una declaración de moda, como demuestran las piezas similares a las de las marcas de lujo como Gucci, Balenciaga y Vetements. "La demanda es absolutamente mayor que cuando empecé a hacer esto hace seis años", afirma Allen, que consiguió unas 70.000 piezas de merchandising para el Coachella Valley Music and Arts Festival de 2018. "Y las expectativas para el producto en sí son definitivamente más altas".

Por eso, este año, Allen miró más allá de las típicas empresas de camisetas "en blanco" -pensemos en Gildan, Bella Canvas y Hanes- para potenciar la oferta de Coachella.

Más información aquí (desbloqueado)

Las cofundadorasIris Alonzo y Carolina Crespo han hecho un trabajo extraordinario para posicionar la marca Everybody. World construyendo un sólido negocio directo al consumidor. Algo con lo que el jefe de LA Apparel, Dov Charney, está teniendo problemas, esta segunda vez. Debido al éxito que han tenido con la venta al por mayor de su famosa "camiseta basura" a 2,90 dólares la unidad, la tracción de la venta al por mayor ha permitido a los dos fundadores hacer crecer un importante negocio directo al consumidor con mayores márgenes. Su principal vehículo ha sido la base zeitgeist y colaboraciones inesperadas con colaboradores (incluso Virgil Abloh aparece en el sitio).

En el segundo trimestre, las entregas de productos se han convertido en una parte importante de la narrativa de los creadores. La actuación de Beyonce en Coachella y su posterior lanzamiento en el comercio electrónico se estudiaron en el Informe para miembros nº 11. Y más arriba, podrás ver los lanzamientos de productos de alto perfil de: Kanye West, Kid Cudi y Nas.

Mientras los creadores siguen haciendo hincapié en el merchandising como una extensión de su arte (y su negocio), es imperativo que los proveedores observen los cambios en el significado del lujo y cómo los consumidores de la Generación Z han empezado a dar forma a la industria de la moda. Por el momento, las camisetas ya no son una prenda de vestir. Y no se trata sólo de lo que lleva la camiseta. Los estampados y el ajuste importan más que nunca.

Para un segmento cada vez mayor de compradores estadounidenses, las prendas en blanco ya no se consideran productos básicos. De hecho, la industria está suministrando un componente clave de la identidad de moda de la Generación Z. Hay varios proveedores que están bien posicionados para crecer con los consumidores estadounidenses más jóvenes.

Lea más sobre el tema aquí.

Por Web Smith | About 2PM

Nota del editor: la próxima base de datos de 2PM (que saldrá el 21 de junio) incluirá a los proveedores de merchandising más notables, entre ellos "Blank" de Pittsburgh, Pensilvania , dirigido por Michelle Sharp. Será una base de datos en crecimiento. Únete a la membresía ejecutiva para tener acceso.