备忘录亚马逊的护城河

Amazon’s upperhand has long been its ability to build a moat, so that the external forces affecting other retailers don’t infringe on its business. The ongoing supply chain crisis is no different, and as customers begin to scramble for last-minute gifts, Amazon is sitting in the right position as it usually is.

This has long-term implications for Amazon’s standing as rivals look for weaknesses. Ben Thompson has aptly detailed how Amazon’s ownership of its supply chain and its content fortress (manages ads and conversion) has helped the retailer set itself apart from the Anti-Amazon Alliance (Facebook, Shopify, Google). Here’s what were reported in May 2021:

亚马逊目前占据了美国数字广告市场 10.3% 的份额(之前为 7.9%),预计到 2023 年将达到 13% 的市场份额。在目前由谷歌和 Facebook(苹果也想分一杯羹)主导的广告市场上,亚马逊的 "围墙花园 "策略使其排名第三。Facebook 的 "围墙花园 "策略旨在帮助他们攀升至第一的位置。在这方面,他们比谷歌更有优势。

Through years of investments, Amazon has created its own cargo shipping fleet and is leasing planes, along with the opening of an Air Hub in Cincinnati, to avoid out-of-stock problems that have begun plaguing other retailers at this stage in the holiday shopping season. Amazon has stretched its business in myriad ways, but its advantages are no longer just product and digital-driven. As Thompson points out, Amazon’s transport business is pretty substantial. On October 5, container ship ported in Houston, Texas with a ship filled entirely by Amazon. Here’s how, according to CNBC: Amazon is making its own 53-foot cargo containers in China. Ocean Freight Analyst Steve Ferreira on the matter:

Amazon has produced probably 5,000 to 10,000 of these containers over the last two years I’ve been tracking it. When they bring these containers onto U.S. soil, once they unload them, guess what? They get to be used in the domestic system and the rail system. They don’t have to return them to Asia like everyone else does.

More container ships means more tractor units in the United States:

Amazon is also investing in the air according to Thompson. The retailer is leasing more planes and it has completed an air hub in Cincinnati, Ohio, From a September 2PM special report on how Amazon will flesh out this strategy:

Amazon Air flight activity has increased 17% between February and August 2021 after the company added 14 planes, including two that enable intra-Canadian operations. In addition to these 14 planes, Amazon uses up to 20-30 partner flights per day to ship goods from hub to hub according to a recent document: Blue Skies for Amazon Air.

Customers consider a number of factors when deciding where to purchase. Depending on circumstances, different needs take priority at different times. In December, the No. 1 need is on-time deliveries. More people will turn to Amazon when it becomes one of few retailers to have what they need in stock and available to arrive before Christmas Eve. Importantly, this asset extends to Amazon’s third-party sellers. When Amazon began fulfilling merchant orders with Fulfilled by Amazon 15 years ago, as Thompson stresses, it reinforced its supply-side moat (represented by the “m” above). More sellers benefit from Amazon’s infrastructure.

Here, Shopify and the Anti-Amazon Alliance are still catching up, and the argument around why sellers should jump ship from Amazon – even after the reports confirming that Amazon is using seller data for its own benefits – is harder to make convincingly.

By 2PM

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备忘录控股公司的崛起

一方有分销优势,另一方有品牌资产优势。我认为,从长远来看,控股公司的趋势将有利于品牌资产。

随着 Thrasio 接近上市的传言不绝于耳,其竞争对手也越来越多,其中包括 Branded Group、Elevate Brands、Unybrands、Technology Commerce Management、Boosted Commerce、Heyday 和 Win Brands Group。虽然技术可能在量化每项投资的可行性和潜在上升空间方面发挥作用,但没有一家公司完全依靠算法来决定品牌的命运。直到最近。

据Axios本周报道,OpenStore已融资3000万美元,用于发展其Shopify卖家的业务。Shopify上出现了山寨版的商家控股公司,而亚马逊卖家的业务也蒸蒸日上,这很能说明问题:Shopify 已经建立了一个具有引力的电子商务宇宙。以下是 OpenStore 的工作原理:

  • 零售商交出登录凭证
  • OpenStore 验证销售和其他库存数据
  • 机器人在下一个工作日之前确定收购要约

目前,OpenStore 的估值已达 2.5 亿美元,并已针对数千个品牌推出了自动收购工具。Shopify商家在自己的网站上销售,没有集中的销售平台,而OpenStore则可以从这些卖家的丰富性中获益,他们与客户有直接的关系,这一点与亚马逊卖家不同。OpenStore 瞄准的是那些在众多电子商务企业中难以脱颖而出的卖家--这是一个明智的策略,因为客户获取、市场营销和品牌知名度是建立商家业务最昂贵的部分,而 Shopify 缺乏亚马逊的促销算法和搜索功能(尽管 Shop 开始改变这种状况)。

亚马逊是 "发现女王"。

据彭博社报道,Shopify 正在向滚动功能靠拢,它已经建立了自己的店面交易所。出价过程很快将成为 Shopify 平台的一部分:任何商家都可以登录,并通过 OpenStore 的机器人接收出售整个业务的出价。Shopify 的滚动业务有一定的规模空间,但与亚马逊相比仍有很大差距,这是有道理的。虽然亚马逊卖家的规模往往比传统的小企业商家更大,但 Shopify 卖家在品牌资产和净促进者得分方面的得分往往更高。对于亚马逊卖家来说,很少有人拥有与客户的关系。这需要一些复杂的广告和销售漏斗开发来锁定亚马逊客户,将他们引向品牌的原生购物车。Shopify 品牌收购者则少了一个步骤。对于像 Win Brands Group 这样的公司来说,卓越运营的后台系统可用于改善运营、增加利润和减少重复。OpenStore 是否正在实施类似的战略,时间会证明一切。

亚马逊的优势仍然是产品的可发现性。致力于这种形式的滚动公司通常会收购短期风险较小但长期风险较大的 FBA 品牌。这就是问题的关键所在:

如果通过 Shopify、BigCommerce 或其他商务提供商进行销售,新生的亚马逊品牌是否也能取得同样的成功?

OpenStore的竞争对手,如Perch、Thrasio和Elevate Brands,都专注于新兴业务。这对他们来说很有意义。亚马逊零售商要想实现超过 500 万美元或更高的销售额,需要做的工作要少得多。对于 Shopify 商家来说,要实现同样的目标,需要更好的销售漏斗、更强大的运营团队和消费者青睐的品牌。为了降低失败风险,Win Brands 集团收购年收入达到或超过八位数的品牌。通过传统方法评估,这似乎是最好的方法。但是,OpenStore 如果能像 Win Brands 集团一样,在品牌成长轨迹的早期就能识别出有实力的企业,就能彻底改变 Shopify 方面的品牌收购热潮。OpenStore 能否通过算法发现这类品牌?当他们收购这些品牌时,能否以有利于零售品牌发展的方式简化运营?

目前,亚马逊品牌收购业务是首选渠道。请看最近一篇关于数字原生品牌现状的评论。全球连线顾问公司(Global Wired Advisors)的执行合伙人克里斯-希普弗林(Chris Shipferling)在为《福布斯》撰写的一篇文章中,为亚马逊品牌收购提供了一个公牛案例:

我相信,在未来三到五年内,优先考虑关键词排名、赢得评论和推动转化的营销活动将完全取代传统的品牌战略。其中许多做法在市场上已无处不在,因此,优质品牌的定义将不断演变,以反映电子商务的最佳做法。

对零售品牌心理的评估从未像现在这样不正确。虽然这些可量化的指标将继续在消费者评估其购买选择时发挥作用,但随着算法的转变、第三方数据的减少以及平台对自有品牌的培育,品牌可能从未像现在这样重要。品牌非常重要。而这正是 OpenStore 的成功之处,它的模式更像亚马逊的收购(定量),而不是 Shopify 的收购(定性)。

零售商希望与顾客进行一对一的接触。他们希望自己的品牌有自己的信息、目的和观点。现在,Shopify.com 比亚马逊网站(原生)上有更多这样的信息,这可能会导致亚马逊托管品牌的流失。请看下面的相关例子。随着行业向 Shopify 品牌卷积的方向转变,越来越少的非风险投资支持的品牌将需要等待成熟后才能获得 Win Brands Group 等投资机构的青睐。如果 OpenStore 的专有技术能像 Win Brands Group 的数字原生品牌资深人士及其专注于 Shopify 的同行一样选择品牌,那么 OpenStore 就能很好地扩展 Shopify 战略。

作者:Web Smith

本备忘录是对周五成员简报中简短分析的扩充。该版本有一些语法错误。这个版本已经有所改进,值得您阅读。对于所有发来电子邮件的人,我为其中的错误表示歉意