第 324 期拥有观众

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零售业社交平台创新的隐性成本。 我们购买的地点、方式和内容在不断变化。消费者通过亚马逊 Alexa 下单购买 "艾玛-希尔周三在 Instagram 上发布的那条裙子",与直接从艾玛-希尔的 Instagram 账户购买同一条裙子的可能性一样大。交易工具在发展,漏斗在缩短和扩大,商业变得线性。没有比 Instagram 更能说明这一点的了,在 Instagram 上,品牌、推广和商业之间的界限不断模糊。

Instagram的原生购物车是行业向线性商务转变的一部分。中国的超级应用,如小红书和微信的 "良品圈",已经把中国消费者的集体评论力量变成了他们购物体验中不可或缺的一部分。而且,随着美国平台的广告模式受到监管机构的攻击,增加社交商务功能将成为受众驱动型平台越来越普遍的对冲手段。在美国,Verishop等平台在用户体验中加入了Instagram 和 Snapchat 有影响力者的原生促销帖子。


第 314 号线性商业法

数字经济会奖励那些在传统数字媒体和传统电子商务的分界线上工作的公司。优秀的产品需要有机的、充满激情的受众。受众需要为他们量身定制的产品和服务。线性商务是指数字媒体和传统在线零售最终将在中心交汇--沿着这条线--最有效的增长路径。品牌将把出版作为核心竞争力,出版商将把零售作为核心竞争力。


Instagram 原生结账功能的推动下,社交商务缩小了促销与消费之间的界限。我们既受大众市场影响者、品牌模特和营销活动的影响,也受我们所关注的同龄人的影响。Instagram、Snapchat 和 Pinterest 等社交平台上的线性商务代表了消费与影响的终极融合。它将消费主义的商业活动转变为对创意的追求,在这一过程中,获得最佳回报的品牌往往是最具创意的品牌。如今,社交媒体既是经济价值的驱动力,也是艺术表达的画布。

零售业的战术家们很快就为灵感与结账漏斗之间的融合所创造的奇迹而欢呼雀跃。由于绩效营销的价值趋于平缓,成本不断增加,这种以影响力为驱动的销售形式已成为一种更具成本效益的替代方案。

一个好的产品需要一个有机的、充满激情的受众群体。受众需要为其量身定制的产品和服务

Instagram 等平台已经成功地将我们的注意力货币化。它们正在将我们的网络商业化。这将增强平台作为守门人的力量,而这种策略我们以前也见过。


成员简介:熟悉的策略

2010 年,Facebook 上最受欢迎的十大品牌页面是这样的:Pringles、Converse、Victoria's Secret、Converse All-Star、Red Bull、Skittles、Disney、Oreo 和 Starbucks,以及最受欢迎的品牌:可口可乐。可口可乐拥有 2200 多万粉丝,Facebook 的有机覆盖率曾一度达到顶峰,品牌为扩大受众群而进行的投资利润丰厚。九年后的今天,可口可乐的页面粉丝已达 1.07 亿。最近的一篇文章仅获得了 1,500 个赞。没错,只有 0.0014% 的可口可乐受众 "喜欢 "了这个帖子。


从战略上讲,依赖外部社交平台来扩大商业规模的品牌将承担相应的后果。策划独立受众是一个复杂的过程,既有长远利益,也有短期困扰;营销主管们长期以来一直低估了这种社区发展和营销方法的价值。但是,当我们赞美平台驱动型线性商务的优点时,它也有过期的时候。品牌的最佳发展道路是独立发展。

关于平台驱动的零售问题:

撰稿人:Ana Andjelic 是《福布斯》CMO Next 成员,已获得社会学博士学位。

产品 > 品牌。平台驱动的线性商务强调个人时刻而非品牌。消费者购买的是一种外观,而不是某个品牌。因此,产品的品牌价值在整体中处于次要地位。这样一来,社交平台的机制就成了产品的播种机。这种以产品为中心的模式对品牌资产没有什么帮助。从长远来看,它还可能对销售产生不利影响。

品味气泡。如果你看过足够多的相关报道,Instagram 已经取代了商场。不同之处在于,典型的郊区购物中心并没有预先设定的偏好。消费者几乎无法控制这些平台的可购物性。相反,它们起到了推荐泡沫的作用。内容泡沫的危险已经有大量文件证明。消费者获得的是他们已经认可的内容,这就会产生偏见,很快就会固化一个人对质量、可用性或偏好的概念。现在想象一下味觉泡沫,消费者被提供他们已经感兴趣的产品。这里有一个很好的例子,说明了算法对以前被认为是主观的理解的解释

更长的产品生命周期。如果说网络零售影响了消费者远离实体商场,那么社交平台则阻碍了消费者的所有权。根据ThredUp 的预测,未来五年内,转售市场的总价值将翻一番,达到 510 亿美元。传统零售业依靠产品创新和季节性经营。社交平台可能会延长产品的生命周期,这对品牌来说可能是另一个不利因素。同样的产品,只要是有影响力的胶囊或影响者装备的组成部分,就可以进行营销和再营销。考虑一下零售影响力应用 Depop。在 "关于我们"部分

在意识到Depop需要一个销售功能后,西蒙将该应用重新构想为一个全球市场--在这个移动空间里,你可以看到你的朋友和受你启发的人正在喜欢、购买和销售什么。

反过来,你在世界各地的朋友和有影响力的创意人士也能看到你喜欢、购买和出售的东西,并从你这里获得灵感。这个生态系统支持得宝成为连接全球的渠道,不仅在移动电子商务领域,而且在世界各地的文化、设计和创意社区。

潮流周期的缩短加上产品寿命的延长,可能会对零售业的运营、生产、分销和营销策略产生影响。零售业务的这些领域必须不断发展,以应对产品偏好和口味的实时起伏。

品牌对社交平台依赖性的兴衰将反映出媒体以前对这些平台的依赖性。

当今的流行趋势是在传统品牌或广告影响之外做出的购买决策。产品越来越多地由角色驱动,而非品牌驱动。光速创投(Lightspeed Venture Partners)在此报道了Lady Gaga 推出的 Haus。

品牌对社交平台依赖的兴衰将反映出媒体过去对这些平台的依赖。唯一合适的解决方案是拥有受众;最精明的品牌正在成为自己的出版商。

数字经济将奖励那些沿着媒体和零售业分界线经营的数字产业。这两个行业之间的界线不再是一条分界线。它代表了两个行业的影响。线性商务已成为企业经久不衰的零售战略。

点击这里阅读第 324 期策划

Web Smith 和 Ana Andjelic 博士的报告 |About 2PM

第 274 期商品已成为时尚

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Cofounders of Everybody.World

The word merch is synonymous with throwaway. Or at least it used to be. In 2PM’s leading story, Quartzy discusses the changing demographics that have influenced the types of products that luxury brands sell. Gone are the days when famed fashion houses like Gucci focus solely on traditional luxury fashion. Today, their products reflect an affinity for sweat pants, tennis shoes, and modern t-shirt patterns.

This has trickled on down to the merchandise industry. Younger millennials and Gen Z’ers wear merch as a fashion statement and luxury has adopted this burgeoning trend. For merch providers, this means that the American Apparel / LA Apparel aesthetic has given way to something new patterns, styles, and definitions of inclusivity.

2PM recently took a deep dive into the types of merchandising campaigns that are moving the concept of merch away from throwaway and towards luxury. In this archived brief, we explored everything from platforms used to preferred t-shirt patterns and blanks.

Member Brief No. 11: Mega Merch 101

Social media and the normalization of digitally vertical native brands have enabled artists and influencers to create online retail brands as a primary source of revenue. In this report, we will break down best practices – including some insights from our editor’s work with a certain Youtube creator.

Bain Capital released a 2017 report on global luxury that emphasized this shift driven by millennial consumers. Here is an important excerpt:


The Millennial State of Mind: Success in the next decade requires brands to refocus on their customers to better anticipate and cater to their needs. The younger generation will be key as millennials and Gen Z will represent 45 percent of the global personal luxury goods market by 2025. Still, when analysing behaviours, it is more correct to talk about a “millennial state of mind,” which is increasingly permeating across all generations and is thus more a psychographic phenomenon rather than a purely demographic one.

Read the rest here.


To summarize Bain Capital, the Gen Z interpretation of luxury fashion has permeated throughout the entire industry. This has affected consumer industry across footwear, accessories, and apparel. There are merch providers that are well-positioned here.

Business of Fashion’s wrote a recent feature on the two founders of Everybody.World. The write up did a masterful job of explaining how one merch provider built a direct-to-consumer brand that fueled their high growth wholesale business. By working with a curated selection that represents the zeitgeist. This includes: style contributors, graphic designers, a well-designed basics line, and the one staple that has become the go-to for festival merchandisers.

Quality, too, has become increasingly important as concert merch has evolved from souvenir to fashion statement, underscored by merch-like pieces released by luxury brands including Gucci, Balenciaga and Vetements. “The demand is absolutely higher than when I started doing this six years ago,” said Allen, who sourced roughly 70,000 pieces of merch for 2018’s Coachella Valley Music and Arts Festival. “And the expectations for the product itself are definitely higher.”

That’s why, this year, Allen looked beyond the typical “blank” T-shirt companies — think Gildan, Bella Canvas and Hanes — to boost Coachella’s offering.

Read more here (unlocked)

Cofounders Iris Alonzo and Carolina Crespo have done an extraordinary job of positioning the Everybody.World brand by building a strong direct-to-consumer business. Something that LA Apparel head Dov Charney is having problems with, this second time around. Due to the successes that they’ve had with wholesaling their famed ‘trash tee’ for $2.90/unit, wholesale traction has allowed the two founders to grow a substantial, higher-margin, direct-to-consumer business. Their main vehicle has been zeitgeist-driven basis and unexpected collaborations with contributors (even Virgil Abloh is listed on the site).

In Q2, merchandise drops have grown to become a major part of the creator narrative. Beyonce’s Coachella performance and her subsequent eCommerce drop was studied in Member Brief No. 11. And above, you’ll see high profile merchandise drops to include: Kanye West, Kid Cudi, and Nas.

As creators continue to emphasize merchandising as an extension of their art (and business), it’s imperative for providers to observe the shifts in the meaning of luxury and how Gen Z consumers have begun to shape the merchandise-turn-fashion industry. For the time being, tees are no longer a dress-down device. And it’s not just about what’s on the shirt, these days. Patterns and fit matter more than ever.

Blanks are no longer viewed as commodity products to a growing segment of American buyers. In fact, the industry is supplying a key component of Gen Z’s fashion identity. There are several providers that are well positioned to grow with the youngest of American consumers.

点击此处阅读更多相关内容。

By Web Smith |About 2PM

Editor’s note: the next 2PM database (releasing 6/21) will include the most notable of merchandising providers to include Pittsburgh, Pennsylvania’s “Blank” run by Michelle Sharp. This will be a growing database. Join the executive membership for access.