Member Brief: Peloton’s Amazon Signal

Amazon is the number one search engine for products, so eventually, every brand will seek out its marketplace reach. It only makes sense that a brand desperate for a resurgence of its own has taken a shot and proving Amazon’s reach and effectiveness.

यह सदस्य संक्षिप्त विवरण विशेष रूप से के लिए डिज़ाइन किया गया है कार्यकारी सदस्यसदस्यता को आसान बनाने के लिए, आप नीचे क्लिक कर सकते हैं और सैकड़ों रिपोर्टों, हमारी डीटीसी पावर सूची और अन्य उपकरणों तक पहुंच प्राप्त कर सकते हैं जो आपको उच्च स्तरीय निर्णय लेने में मदद करेंगे।

यहाँ शामिल होएं

Memo: Trojan Ad Data

It is “moves and counter-moves” as social media platforms continue to find work arounds to improve their advertising products. In the battle of privacy enforcement and consumer data collection, analyst Felix Krause recently wrote on how Meta and TikTok have used in-app browsers to collect key data points that are against the spirit of Apple’s recent iOS privacy practices (ATT).

This past Monday, we detailed Apple’s advertising strategy, which encompasses building a walled garden to benefit its burgeoning advertising business over that of the social media companies that were once the disruptors. This, while framing the narrative surrounding the changes to iOS as privacy-first. Now, in part four of this series, we’ll look at the ways social media platforms are responding to Apple’s crackdowns on data tracking. It’s a development that demonstrates just how little this has to do with consumer privacy. At the center of this back and forth is control, power and who gets to decide what companies get full access to our internet behavior.

A series of reports from August help share a more complete picture of what’s going on in the proxy battle between advertising and privacy. First, Apple’s plans to build its annual ad revenue from $4 billion to the double-digit billions were reported. The company’s ads have a planned expansion into new Apple-owned digital real estate, appearing native apps outside of the app store (whose ad formats will also grow) in places like the Books, Podcasts, News and even the Maps apps.

Yes, Apple is growing its ad business while stifling the performance of competitors including Google and Meta. There is not one without the other. Performance marketers have reported seeing returns on Meta’s network of ads with diminished returns. As for performance insights, ad targeting and tracking are much less informed than they were before iOS 14 and it’s costing Meta dearly: the company said Apple’s privacy initiatives are costing it $10 billion per year. Apple’s App Tracking Transparency (ATT) feature, introduced last year, lets users easily opt out of an app tracing their data from around the internet. And Apple’s expansion of Privacy Relay are due to further impair email and other third-party tracking techniques. Of course, Apple is exempt from this privacy restriction because Apple supplies its advertisers with first-party data, a benefit that Amazon shares. In “A is For Ads,” we explained:

It’s part of a bigger strategic shift for Apple to rely less on hardware sales and see more revenue coming from existing users in the form of ads and other subscriptions and features. It’s also likely to trigger responsive features from companies like Google that are building out their own privacy features. There’s more to come, and this development is only the latest.

As predicted, other companies have been quick to make adjustments. For now, Meta’s most effective workaround has been via a loophole first reported by Krause. Instagram, which has been building up its own shopping capabilities and lets users swipe up on ads to shop from inside the app, can track user data when they’re using the in-app browser by injecting code into URLs that tracks your searches by recording your keyboard inputs, a practice called keylogging. This workaround skirts Apple’s own ATT feature, as well Safari’s third-party cookie security.

Instagram’s ability to track user data when users are on the in-app browser is nothing short of genius. With full control over its in-app browser, Instagram was able to add JavaScript that connects the browser activity to the host app. Technically, Instagram is still tracking within its own walled garden, even as users are browsing other companies’ sites – typically brands and media sites that add links to Instagram Stories or in their bios. It’s a crack in the wall that lets external data back in. It also undermines Apple’s promise to grant user privacy.

It’s not just Instagram. TikTok has found the in-app browser loophole as well, Krause reported in a follow up to his original post. And TikTok, unlike Instagram and Facebook, doesn’t give users the option to divert to a different browser when opening links. TikTok also digs further into consumer data, writes Krause, who lays out the information TikTok’s keylogging can see, or “subscribes to,” here:

TikTok iOS subscribes to every keystroke (text inputs) happening on third party websites rendered inside the TikTok app. This can include passwords, credit card information and other sensitive user data. (keypress and keydown). We can’t know what TikTok uses the subscription for, but from a technical perspective, this is the equivalent of installing a keylogger on third party websites. TikTok iOS subscribes to every tap on any button, link, image or other component on websites rendered inside the TikTok app. TikTok iOS uses a JavaScript function to get details about the element that the user clicked on.

When approached by Forbes magazine, TikTok confirmed that these features exist in the code, but said nothing is being done with them. This workaround appears more critical when you factor in the security issues surrounding TikTok for years. Born from China’s ByteDance, reports have popped up repeatedly claiming that ByteDance employees have mined TikTok for data on US users. The FTC has been called on to investigate the app, and a “cyber advisory” was issued by the House of Representatives in mid-August. It might be hand-wringing. But Apple should be the monitoring force standing between TikTok and its data leaks, and it’s not.

Has Apple’s rally for privacy backfired by submitting users to even riskier data tracking sites that they can’t opt out of and likely don’t know about? In a way, it backs up the argument that Apple’s updates weren’t about privacy to begin with – it is shaping up to seem like a benefit that Apple could sell to users. For it to be a convincing sell, Apple needs to plug security flaws like the in-app keylogging that the social media giants have employed. It’s not just keylogging: a recent WIRED report found that Apple iOS doesn’t fully route traffic through VPNs, opening users who think they’re protected to potential security threats. The report argues that Apple has known about this VPN flaw for years. This privacy issue undermines Apple’s insistence that that’s what all the changes have been about.

It’s unclear now what recourse Apple can take against in-app browsers tracking user data. But for now, brands are still struggling to find the same magic that Meta provided through Facebook and Instagram for over a decade. In May 2021, 2PM explained:

Apple’s intentions appear straightforward at first glance. The company wanted to improve the privacy of its end users. This virtuous effort came with a few additional outcomes. By upgrading its privacy practices, Apple will impair large ad networks that have grown with the help of those end users. This could potentially cripple Facebook’s current model with its new privacy demands.

Whether it’s TikTok, Instagram, or Snapchat housing the data, it leaves brands without the same analytical power that they once required. The most logical assessment is that Apple will continue to subvert its competitors as it grows its advertising business to surpass these platforms and maybe even Amazon. The best possible outcome is that Apple joins Amazon as the new generation of performance marketing platforms. It’s clear that its privacy-first policies do not stand on their own merit. It’s all about the advertising revenue, and Apple is its own Trojan horse.

वेब स्मिथ द्वारा | हिलेरी मिल्नेस द्वारा संपादित, एलेक्स रेमी और क्रिस्टीना विलियम्स द्वारा कला 

Memo: A is for Ads

Apple’s advertising business strategy is becoming clearer after a string of announcements, confirming what’s been suspected by many analysts over the past year. The company is tipping the scales in favor of its own ad products, looking to cut competitors Meta and Google off at the knees. At the same time, Apple’s advertising products are expanding beyond the app store.

Apple is planning on aggressively expanding its ad business, with the goal of increasing annual ad revenue from $4 billion today into the double-digit billions, according to Bloomberg. That means iOS users can expect to find more Apple ad products across Apple’s native platforms. As of now: News, Stocks and the App Store have potential ad positions. Those will become areas that are increasingly monetized.

It’s something Apple will have to navigate carefully, meeting its own revenue goals without alienating the user and diluting the performance of its native apps. The company has already supercharged its ad business in the last five years, which 2PM reported on in March, growing the ad business from $300 million to $4 billion. To triple that will mean unlocking ad experiences that were previously off limits, and this could become a nuisance even to Apple loyalists. As Bloomberg’s Mark Gurman puts it: “Some people may resent Apple putting ads in the News and Stocks apps. After all, the iPhone is supposed to be a premium device. Let’s say you shelled out $1,000 or more to buy one, do you want to feel like Apple is squeezing more money out of you just to use its standard features?”

Apple’s ad strategy may carry risks, but it’s full of intention. The foundation of this strategy is that Apple limited the efficacy of third-party advertisers. The App Tracking Transparency (ATT) feature launched last year, a blow to performance marketers. By making it more difficult for ads to follow customers around multiple apps and sites, performance marketing has become less relevant and the data around what’s working and what’s not has become less clear. It’s something that has directly impacted Facebook’s performance marketing, with Facebook, Google, and Snapchat advertisers reporting that campaigns have become less effective.

Apple is simply exercising control over its walled gardens, and making it easier for users to opt out of tracking. That’s the noble angle shared by Apple’s public relations teams: it doesn’t want its ads to track people around the internet. As a result, any of Apple’s advertising business development will be framed in the context of its preceding privacy initiatives. The same initiatives that have impacted a number of social media companies that rely on advertising revenue to support its global audiences. The less-than-noble angle that could be attributed to Apple is that it has successfully torpedoed the advertising businesses of its competitors to fortify its own.

The key function of data collected by mobile app publishers via iOS for third-party advertising is no longer the priority for developers, an indicator that advertisers are looking for new sources of consumer data.

One of the workarounds that Meta was using to address Apple’s ATT changes has likely seen further disruption by Apple’s second wave of privacy initiatives. From Apple’s Privacy Tax, we cited Apple’s private relay:

Private Relay has the potential to have a major impact on the advertising industry. As The Information explains, the feature was released in September to Apple iCloud+ customers who could elect to turn the feature on for Safari browsing and a small percentage of “insecure app traffic over port 80.” For now, users can still use Chrome or any other non-native browser. Additionally, platforms that have you logged in: Gmail, Youtube, Facebook, TikTok can track your movements through the first-party data that the platforms collect.

It’s part of a bigger strategic shift for Apple to rely less on hardware sales and see more revenue coming from existing users in the form of ads and other subscriptions and features. It’s also likely to trigger responsive features from companies like Google that are building out their own privacy features. There’s more to come, and this development is only the latest. In March’s report on Apple and performance marketing, we explained:

Apple will need to continue growing its content marketplace; Tim Cook’s digital fiefdom will require greater (user-generated) content engagement. As such, it’s not a leap in logic that Apple will build a platform for user-generated content (UGC). Don’t be surprised if Apple acquires one in the process. Twitter, anyone? Without greater advertising opportunity within the Apple ecosystem, digitally-native businesses will suffer from the collateral damage. Apple has become the solution for handheld consumer privacy; business owners deserve a capable alternative to the services that Apple is crushing with its new practices.

I’ll admit that the prospect of becoming a platform for user-generated content may be too forward-thinking for Apple. Bloomberg’s Gurman predicts that the ads will soon spread to other apps including Maps, Books and Podcasts. Each of these have a tremendous audience that may eventually be repurposed for the sake of advertising revenue. And self-serve advertising is set to become easier for businesses looking to benefit from Apple’s now-superior first-party data, according to 9-to-5 Mac:

In addition to bringing ads to other stock apps, Apple has already announced that customers will start seeing more ads in the App Store. New ad units in iOS 16 will allow advertisers to place ads on the Today tab in the App Store, and at the bottom of product pages for other apps.

Apple’s ads business is only getting started, and it’s stepping on the competition to get ahead. This is more or less confirmed. Expect its biggest competitors to fight back but that’s an aside; the value of this conversation is that eventually DTC retailers may finally have some relief as the market for performance advertising is currently in contraction.

वेब स्मिथ द्वारा | हिलेरी मिल्नेस द्वारा संपादित, एलेक्स रेमी और क्रिस्टीना विलियम्स द्वारा कला

Part One: Apple and Performance Marketing

Part Two: Apple’s Property Tax