Opinion: DNVB’s must become luxury brands
This is the first essay that I’ve featured by the New York venture capitalist but it’s a worthwhile one. It’s lengthy but it’s worth your time.
Excerpt: Building a luxury direct-to-consumer brand is easier said than done, but take comfort in the fact that it can be done. Every generation has its share of holdover brands from the last, but millennials, like our parents before us, have a cadre of all new logos and experiences we want to be seen in, on, and around. Unlike our parents, we care about the experience of the purchase as much as product itself and are willing to pay serious premiums for individualized VIP treatment. Use that to your advantage. Provide a level of service your competition won’t, and tack that additional cost to the end of the price tag.